Frequently Asked Questions

General Information:

What makes Whale House Guest House unique?
The private stargazing hot tubs, zero light pollution, seaside location overlooking the ecological reserve, top restaurants, and proximity to the most popular East Coast Trail Hikes makes Whale House a favorite among romantics and dreamers. Next to top restaurants and 30 min from St. John’s, Whale House is a popular escape for couples looking for a luxury retreat.
Is Whale House pet-friendly?
The hotel is pet free, but if you are looking for pet friendly accommodation near St. John’s and the ecological reserve check out Newfoundland Ocean Lodge, just 5 min from Whale House Guest House and right next to the ocean.
Where is Whale House Guest House located?
Whale House Guest House is located in the community of Mobile near the Witless Bay Marine Ecological Reserve next to Humpback Whale Feeding Grounds, the East Coast Trail, restaurants, boat tours, and just 30 min from St. John’s
How far is Whale House from St. John’s?
You can get to Whale House Guest House Boutique Hotel in approximately 30 min from downtown St. John’s. It’s easy to take an Uber directly to the hotel, and Whale House offers a guest shuttle service that can be scheduled in advance.
What are the check-in and check-out times?
Check-in is at 3pm and Check-out is at 11am. Do you want free late check-out or early check-in? Just call Whale House bookings at 709-702-0313 to upgrade for free.

Accommodations:

What types of rooms/suites does Whale House Hotel offer?
Whale House Guest House offers three styles of luxury accommodation. Choose from top tier suites like the Whale Stargazer, a penthouse style luxury hot tub suite, the romantic Humpback Hot Tub Retreat with a private outdoor entrance and covered outdoor hot tub overlooking the ocean, and the Orca Whale Garden Suite with double bed, outdoor BBQ, and cooking facilities.
Do all suites have hot tubs?
The Blue Whale Hot Tub Suite and the Humpback Whale Hot Tub Suite both feature outdoor hot tubs overlooking the ocean, ecological reserve, and humpback whale feeding grounds. Suites without hot tubs, like the Orca Whale Garden Suite features a private outdoor entrance, BBQ, intimate layout, and cooking facilities.
Are suites equipped with kitchen facilities?
Some suites at Whale House Guest House Hotel feature cooking facilities like induction cooktop, mini convection oven, toaster, coffee maker, fridge, kettle, and more. All suites have organic french press coffee, microwave, and mini-fridge. Check out the Whale House suites page to see the configuration and layout of each suite.
What amenities are included in each room?
Expect top amenities at Whale House like stargazing hot tubs, quality linens, robes, international art, private outdoor decks overlooking the eco reserve, modern and stylish design, and unparalleled access to the top restaurants, best rated east coast trail hikes, and world famous humpback whale feeding grounds. Cooking facilities vary between suites. All include organic french press coffee and zero light pollution, making it possible to see stars, planets, and strips of constellations in the dark night sky.

Booking and Reservations:

How do I make a booking?
Get the best price on suites at Whale House. Book Whale House Guest House online or call the Whale House Booking Hotline at 709-702-0313 to reserve your spot over the phone.
How do I use a gift certificate?
Want to use a Whale House gift certificate? Just call bookings at 709-702-0313 and give them your certificate number. As a gift certificate holder, you get priority bookings, free suite upgrades, early check-in, and late check-out.
What is your cancellation policy?
Want to change your mind? No problem! We understand plans can change. Reschedule your date for free, up to and including 5 days before your arrival. Receive a 50% refund for all cancellations made 14 days or more before your original arrival date.
Do you offer discounts for extended stays or last-minute bookings?
Yes! Whale House offers weekly discounts, and special promotions. Visit the Whale House Gift Certificates page to find out about seasonal sales and deals on luxury hot tub suites near St. John’s.

Services and Amenities:

Do you provide breakfast or other meals?
Whale House is next to some of the best restaurants on the Southern Shore. Walk to the world famous Fork Restaurant next door and enjoy that extra cocktail. Check out The Captain’s Table Restaurant, winner of the world’s best fish and chips award, dive into Newfoundland soul food at The Jigger, take in some live music at Arbour Restaurant, or, check out the massive Stone Ducky Restaurant for the best pizza, duck wings, and pub grub.
What dining options are nearby?
Whale House is located next to the best restaurants, takeouts, and entertainment venues near Witless Bay. Check out the Best Restaurants in the Witless Bay Ecological Reserve to find out what’s hot and what other people are saying.
Is there Wi-Fi access, and is it free?
Whale House features ultra-fast fiber optic internet with excellent WiFi coverage. Stream movies, bring your devices, and stay connected with no restrictions on speed or bandwidth. Rated as a top digital nomad accommodation in Newfoundland you can stay plugged in when you want.
Are there EV charging stations available?
Charge your EV for free with free electric vehicle chargers at Whale House Guest House and say goodbye to range anxiety.

Activities and Experiences

What activities can couples enjoy at or near Whale House?
Looking for adventure? Whale House is located next to humpback whale feeding grounds, a marine protected zone, and the most popular East Coast Trail hikes and snowshoe trails. Explore ultra mellow easy trails like the Tinkers Point Path or go further and explore more with classic adventures like the snowshoe to the spout. Roam easy scenic coastal paths directly from your suite, whale watch from your private whale watching deck, and check out the wildlife in this biodiverse region. From the best boat tours near bay bulls to UNESCO sites just down the road, explore the Whale House Blog for even more ideas on activities and experiences.
Are there guided tours or special experiences like whale watching?
For an ultra unique experience, connect with Lori McCarthy from Food, Culture, Place to explore the cultural and environmental roots of Newfoundland's culinary traditions. Located next to the best boat tours, berry picking spots, nature trails, the Avalon Wilderness Reserve, the Witless Bay Ecological Reserve, a UNESCO site, snowshoe trails, and world famous restaurants, there is no limit to guided tours, adventures, and experiences close to Whale House. Go further and explore more or storm watch and stargaze from your private hot tub - it’s up to you.

Location and Access:

How do I get to Whale House from St. John's Airport?
It’s easy to get to Whale House from St. John’s Airport, YYT, in 40 min by car or taxi. Uber also offers service directly to the hotel.
Is parking available?
Each private suite has its own private outdoor entrance and parking spot. In addition, Whale House also offers a free EV charging station for all electric vehicles.
What's the best way to travel around the area?
Driving is a popular way to explore all the hidden gems in the area. A small car is sufficient unless you plan on exploring into areas like the Avalon Wilderness Reserve. But you can feel free to leave your car at home, or park it and forget about it when you arrive. You can walk to restaurants, boat tours, a wine shop, corner store, liquor store, beach, and east coast trail directly from your suite.

Health and Safety:

What are your cleaning and safety protocols?
Whale House is known for fresh, clean, and inviting hot tubs, squeaky clean suites, and attention to detail. We take your privacy, safety, and health seriously. When you arrive, everything should be perfect, and if it isn’t perfect, we will make it perfect. We just want you to be happy.